Please call the Technology Help Desk at (815) 801-0140 for any technical issues. If we cannot take your call, please leave a detailed message, and we will add your job to our job list or contact you for more information.
Support services are generally available Monday through Friday, 7:00 AM to 4:00 PM.
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Support Services: Server and network maintenance, website, technology pricing and purchasing, monitoring of acceptable use policies, Evaluwise, VersaTrans, Internet filter, Google Apps for Education, Cyber Security, printer support |
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Support Services: Work order request processing, password reset (all systems), equipment inventory, loan, and repair |
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Support Services: Skyward (administrators and secretaries), SIS, document scanning, ID card systems |
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Nina Whalen Internal: 12145
(815) 801-0145 |
Support Services: All FSD145 Buildings, CareerTec, Chromebook Management, Google Apps for Education |
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Lance Wheeler Internal: 12143
(815) 801-0143 |
Support Services: All FSD145 Buildings, CareerTec, Chromebook Management, Google Apps for Education, network management, and printer support |
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Patrick Muggler Computer Technician
Internal: 12147
(815) 801-0147 |
Support Services: All FSD145 Buildings, CareerTec, Chromebook Management, Google Apps for Education |
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Kris Valkema Computer Technician
Internal: 41668
(815) 801-0668
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Support Services: Freeport High School 1:1 Support - by appointment only.
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Tim Mangan Technology Integration Specialist |
Support Services: Skyward (teachers and custom reports), Family Access, website, Schoology, Clever, and most other student software services and eBooks. Also, contact for issues regarding student data privacy and LearnPlatform. |
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Dominique Holland IT Support Specialist
Internal: 12150
(815) 801-0150
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Support Services: All FSD145 Buildings, CareerTec, Chromebook Management, Google Apps for Education, building security,
security camera systems, and printer support.
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The Technology Department does not administer the following programs and services: Applitrack and AESOP (please contact Melissa Geiser in the Human Resources Department), ALEKS (please contact Rick Eiler at Freeport High School), Asset Essentials (please contact Melissa Tipton at Buildings and Grounds), Embrace (please contact Laurie Luedeking at PPS).